FAQs

CouriJam has a company credit card that is used to conduct online transactions on behalf of our customers. There is a service charge of JMD$500 for an order below US$500 and a charge of 5% for an order above US$500.

You ship all your orders to our warehouse located at:
Air Freight
Names: John Brown (ACJ00004)
Address Line 1: 2706 NW 29TH TER
Address Line 2: (ACJ00004)
City: LAUDERDALE LAKES or Oakland Park
Country: United States

Ocean Freight
Names: John Brown (OCJ00004)
Address Line 1: 2706 NW 29TH TER
Address Line 2: (OCJ00004)
City: LAUDERDALE LAKES or (Oakland Park)
State: Florida
Zip Code: 33311
Country: United States

No, once you have a shipment anywhere in the US, you can have it dropped off or send it to our warehouse in your name ensuring proper use of your CJ number.

Packages of any size can be shipped.

Air Shipment 1 - Requires shipment code "ACJ". Packages delivered after Wednesday midday- Friday will be available next week on Tuesday. Air Shipment 2 - Requires shipment code "ACJ". Packages delivered by Midday on Monday will be available the same week on Wednesday. Air Shipment 3 - Requires shipment code "ACJ". Packages delivered on Tuesday to Wednesday midday will be available the same week on Friday. Ocean Shipment - Requires shipment code OCJ. Requires delivery by Wednesday each week. Package available next week Thursday/Friday. Deliveries made after Wednesday will be sent with the next Wednesday.

CouriJam allows you to avoid the stress with dealing with customs. We pay Customs Duty GCT and all other fees/duty at the airport for all packages entering the island; These packages are billed cash on delivery (COD). As it regards to certain transactions, we will ask customers to prepay customs duty prior to receiving their shipment.

Our customers’ packages are insured at a rate of 10% of products with a declared value of $US100 or greater. Proof of delivery to our Miami location is required for all insurance claims. If the item is not accompanied by an invoice, CouriJam will calculate the Insurance Coverage on value estimated by Customs. We do not accept liability for products that are not packaged properly before arriving at our warehouse or damaged by customs representatives.

Items that are classified as hazardous and are not allowed within the island will be put on hold at our Warehouse and will not be sent to Jamaica. Please check the list of prohibited items on our website.

We can pick-up packages for customers that should be sent to Jamaica. There is a service charge for this service which varies depending on the distance. Please call our US representative for a quotation.